PRIVACY POLICY

AW Rostamani Group L.L.C, a limited liability company incorporated, existing and operating in the United Arab Emirates (hereinafter referred to as AW Rostamani Group or AWR Group, which expression shall include all AWR Group’s branches, partners, affiliates, subsidiaries and assigns), offers any user the choice to utilise its website www.AWRostamani.com, any AWR Group-affiliated third-party applications, public guest Wi-Fi in any of AW Rostamani Group locations, or any AWR-affiliated mobile applications (“Platforms”). If you register as a user, upload content, or otherwise use the Platforms, you are specifically and willingly consenting to the use of any personal information you have provided to AW Rostamani Group as set out herein and in the AWR Group Legal Terms and Conditions.


When you use the platforms or otherwise interact with AWR Group, you agree and understand that AWR Group may automatically collect certain personal data with or without your explicit consent pursuant to applicable laws and regulations. The personal datathat AWR Group collects will depend on the platforms that you are using.


AWR Group Website: Privacy Policy


Your privacy is important to AWR GroupThis Privacy Policy outlines what information we collect, how we use it, and the measures we take to protect it.


What Information We Collect


We may collect personal information from you in a few ways:


  • Information you provide us: This includes any personal information you give us directly when you contact us, send us an email, call us, or provide information through our website.
  • Technical and Usage Information: When you visit our website, we may automatically collect certain technical data, such as your IP address, browser type, and how you use our site. This is done through cookies and similar technologies. For more details, please see our Cookie Policy within our Terms of Use policy.


How We Use Your Information


We use your personal information to:


  • Provide services: To respond to your enquiries, requests, and comments.
  • Improve our services: To review, develop, and enhance the products and services we offer.
  • Communicate with you: To send you information that we believe may be of value to you, such as marketing and promotional content.
  • Comply with legal obligations: To meet any legal or regulatory requirements.


Basis for Using Your Information


We use your personal information only when we have a valid reason to do so, based on the following:


  • Legitimate Interests: We have a legitimate interest in processing your information to operate and improve our business, and to provide you with relevant information that we believe will be of interest to you.
  • Your Consent: We will ask for your explicit consent to process your information for a specific purpose where required.
  • Legal Obligations: We may process your information to comply with laws and regulations.

 

Who We Share Your Information With


We will only share your information with third parties in the following circumstances:


  • AW Rostamani Group: We may share your information with other companies within the AW Rostamani Group and its affiliates.
  • Service Providers: We may share your information with trusted third-party service providers and sub-contractors who perform services on our behalf, such as marketing, data processing, IT, and administrative services.
  • Legal Compliance: If legally required to do so, we may disclose your information to competent authorities.

 

International Data Transfers


The information you submit will be processed internally and stored on servers based in the United Arab Emirates.  It is not transferred outside the United Arab Emirates in the usual course of our business. 


If we are required to transfer your personal information to a country that does not have comparable data protection laws, we will take appropriate measures to ensure your data remains protected and secure, unless we are prevented from doing so by law.


Data Retention


We will keep your personal information for as long as is necessary to fulfil the purposes for which it was collected, to address any queries or complaints, to improve our services, or to comply with any legal obligations we are subject to.


Your Data Protection Rights


You have the right to make the following requests regarding your personal information:


  • Access your data: Request a copy of the personal information we hold about you.
  • Rectify your data: Ask us to correct or update your information if it is inaccurate or incomplete.
  • Erase your data: Request that we delete your personal information when it is no longer necessary for the purposes for which it was collected. after deleting or removing your personal information from the Platforms, AW Rostamani Group may keep certain registration information as necessary to comply with the applicable laws and regulations, to abide by its legal obligations, to resolve disputes and/or to enforce agreements.
  • Restrict data processing: Ask us to temporarily or permanently stop processing some or all of your data.
  • Object to data use: Object at any time to us processing your personal information for direct marketing purposes or when it is based on our legitimate interests.

 

To exercise any of these rights, please contact us at:


AW Rostamani Group

Al Ittihad Road, Deira

Dubai

PO Box 22715

Tel +97142929129

media@awrostamani.com


We may need to ask for further information from you to verify your identity before fulfilling your request.


Security of Your Data


We are committed to protecting the information you provide us. We have implemented security policies and technical measures to safeguard your personal data from unauthorised access, improper use or disclosure, and accidental loss.


While AWR  Group takes reasonable administrative, technical, and physical measures to safeguard your personal data and information, AWR  Group cannot guarantee absolute security due to the inherent risks of internet transmission. AWR Group shall not be liable for any loss, misuse, unauthorised access, disclosure, alteration, or destruction of your personal data and information.


External Links


Our website may contain links to third-party websites. If you follow these links, you will be leaving our site. We do not control these websites or their privacy practices. This policy does not cover any personal data you choose to provide to unrelated third parties. We encourage you to review the privacy policy of any website you visit. AWR Group is not responsible for the privacy practices of any third-party websites or services linked to or from the Platforms. AWR Group disclaims all liability for the content and practices of websites or platforms operated by other entities.

 

Updates to This Policy


We may update this Privacy Policy from time to time. Any changes will be posted on this website. If there are significant changes to how we handle your personal information, we will notify you by email.


Contact Us


If you have any questions about this Privacy Policy, please contact us using the details provided above.